Global Mindset forms the basis of all the courses offered by Berkeley Professionals. Having a Global Mindset means being open-minded, adaptable, and capable of adjusting ones expectations and style to different cultural environments. This is absolutely crucial for anyone doing business in the modern day.. Let’s take as an example negotiating with someone from England. Unlike Japanese people who are very indirect and polite as they refuse something, many English people will be very direct and will often use a lot of sarcasm as they disagree and refuse offers. Unless you are prepared to be more clear and direct with your own refusals and disagreements and to not take the Englishman’s words too seriously this could lead to serious miscommunication and misunderstandings. One more example. When two Japanese people are engaged in business entertainment, they tend to talk more about business over drinks. On the other hand, talking about business over drinks with a Chinese person could be seen as rude. In this way, something that seems ordinary for Japanese people does not apply at all in a global environment and could lead to a damaged relationship with Chinese partners. This course focuses on building human relations in a global environment, so that participants can understand other cultures.
Prior to the course we will conduct telephone interviews with each participant to analyze their English ability, to learn their cross-culture needs, and to determine what skills they require, in order to customize the training for each participant’s needs and objectives Training will focus on lectures, exercises, and group discussion. The national cultures covered during the training will be based on participants’ real work situations. Participants can therefore expect to gain skills and techniques they can immediately use on the job. Participants will also receive a “training report” once training is complete. These training reports include such information as the participant’s results and advice for further improvement. In addition the course handbook can be of use even after training is over.